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Dataverse is used within the company in a number of different places. It can be in places like the following:
The main CRM system
Lightweight systems of engagement
Departmental citizen developer apps
We have many dataverse instances and they are used to support many integrations
Metadata
Name | Value | Notes |
---|---|---|
Service Owner | Joe | |
Technical Experts | Helen, Jen | |
Business Experts | Fred | |
Preferred Integration Approaches
Logic App Connectors
The out of the box Logic App connectors will help us for many key actions such as:
CRUD operations
Webhooks for changes
[We would link to some examples here]
API
Success Factors provides an API and we will plug that into the Integration Team APIM instance. All interaction with Success Factors should now go through that API.
[Link to application documentation would be added here]
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